Support

Put very simply, we just want you to be happy with your purchase and our service, we are a small company dedicated to our quality. We are very flexible and will do our utmost to make sure you are more than satisfied with your purchase and experience with us.

If you would like to return or replace your purchased item, please contact our customer services using the form below, they will be happy to help you. Please make sure that the item(s) are in perfect condition and in their original packaging.

Once your item has been received, you can either:

1. Choose a replacement of an equivalent value
2. Receive a full refund
3. Receive a store credit

To return your product, you should ship your product to: M&R Entertainment Merchandising Inc, 441 E. Columbine Ave, Unit B, Santa Ana CA 92707, United States

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

You should consider using a trackable shipping service or purchasing shipping insurance. In our experience FedEx are the better carrier for this type of product, we had had very minimal issues with them compared to other carriers.

Our privacy policy can be viewed by clicking here.

Our terms of service can be viewed by clicking here.